Forbes Names South Carolina Federal One of the Best Credit Unions in SC
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For the second consecutive year, South Carolina Federal Credit Union has been named one of the best credit unions in the state by Forbes. Out of the 392 financial institutions that were recognized nationwide, we are proud to be featured on this prestigious list.
Forbes' list of best credit unions is based on extensive evaluations from two key sources: an independent survey of approximately 26,000 U.S. citizens, and publicly available reviews and ratings.
Survey participants rated the financial institutions in the following areas: trust, financial advice, branch services, customer service, digital services, and terms and conditions. South Carolina Federal excelled in overall satisfaction, trust, and customer service, showcasing our dedication to providing exceptional experiences to you, our members.
In addition to the survey, publicly available reviews and ratings posted between February 2021 and March 2024 were analyzed to determine the best financial institutions. This thorough evaluation process ensures that the organizations recognized provide exceptional financial products and consistently deliver best-in-class service.
The feedback we receive from surveys and Google reviews plays a crucial role in the evaluation process. We are proud that all of our financial centers have a 4-star rating or higher on Google. Thank you for providing feedback on your interactions with us; your shared experiences help us understand what we are doing well and where we can improve.
Local financial institutions like ours consistently scored higher on the survey than nationwide banks and credit unions, emphasizing that personalized service and community focus set credit unions apart. We will continue to provide superior service, keep our technology up-to-date, and ensure our members have the necessary tools to achieve their financial goals.
Our commitment is to continue to be your trusted financial institution, help you achieve your financial goals, and provide superior service every time you call, visit a financial center, or interact with us online.
Furthermore, we believe that giving back to the communities we serve through volunteering and donations is an extension of our commitment to our members. We are in the business of serving people – all people.
We are incredibly proud of this achievement and grateful for your trust and support. Thank you for being a part of our credit union family!