Card Management | Credit Card Alerts | South Carolina Federal

Take control of how your South Carolina Federal Credit Union cards are used.

Experience more security

Immediately turn off a lost or stolen card, receive real-time transaction alerts, and help protect against fraud.

Feel more empowered

Add upcoming travel plans and set card options by location, merchant type, and spending limits.

Discover more convenience

View and track your spending for a clear picture of when and where purchases were made.

Get Started

Download the South Carolina Federal mobile app. and click on "Cards." Or log in to Online Banking and click "Manage Cards."

With Online and Mobile Banking*, managing your cards, and better protecting them against fraud, is right at your fingertips.

Manage Your Cards in Mobile Banking

Manage Your Cards in Online Banking

Planning a big purchase? Calculate your payoff.

Should you consolidate your debts into a single monthly payment?

Download our Mobile Banking App for added protection.

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Frequently
asked questions

What should I do if my debit or credit card is lost or stolen?

For lost or stolen debit cards, please choose from the following options:

Turn your card off and report it as lost or stolen using Online or Mobile Banking¹. Simply log in, click on "Manage Cards" in Online Banking or "Cards" in Mobile Banking. You may be prompted to call us.
Call Cardholder Services at (800) 472-3272.
Visit a financial center to receive a card instantly issued.

Once your card has been cancelled, a new one will be mailed to you in 7-10 business days. Please check your account to ensure there are no unauthorized transactions.

For lost or stolen credit cards, please choose from the following options:

Turn your card off/on and report it as lost or stolen using Online or Mobile Banking¹. Simply log in, click on "Manage Cards" in Online Banking or "Cards" in Mobile Banking, and follow the prompts to close your credit card and request a new one.
Or for your Mastercard^® Platinum or Mastercard^® Cash Rewards credit cards, please call (855) 325-0904. For your Mastercard® World credit card, call (855) 510-4594.

Once your card has been cancelled, a new one will be mailed to you in 7-10 business days. Please check your account to ensure there are no unauthorized transactions.

How do I file a card dispute?

For debit card disputes:

Please call (866) 394-1205 during business hours and a dispute expert will help you file a claim.

For credit card disputes, please choose from the following options:

Log into Online Banking¹, click on your credit card account, and select "dispute" next to the applicable transaction.
Or to file a claim via phone for your Mastercard^® Platinum or Mastercard^® Cash Rewards credit cards, please call (855) 325-0904. For your Mastercard® World credit card, please call (855) 510-4594 to file a claim.
For all other disputes:
Visit a local Financial Center.
Call our Contact Center at (800) 845-0432.

How do I make a credit card payment?

We offer several options to make your credit card payments:

Log in to Online or Mobile Banking¹ to transfer a payment.
Mail a payment to us.
Make payments at a financial center through a:
- Personal check
- Certified check or money order
- Cash, or
- Contact us to make a payment by phone.

Payments reflect on your credit card account within 2 business days after the payment has been made.

How do I enroll in eStatements for my credit card?

Log into Online Banking¹.
Click on your credit card.
Click on "Statements."
Select the toggle button to turn on paperless statements.

How do I register my debit or credit card for uChoose Rewards?

To register your debit card, visit uChoose Rewards ³ and follow the registration steps.
To register your credit card, simply click on the uChoose Rewards³ icon on the credit card page in Online Banking¹ and follow the registration steps.