Find the answers you need to the questions you have – anytime.
When you have questions about your South Carolina Federal Credit Union accounts or our products and services, start here. We compiled the questions we receive most frequently from members so you can quickly find valuable information. If you need more assistance, please contact us. We are always happy to help.
You can also access several self-service forms to take care of business on your own.
You can also access several self-service forms to take care of business on your own.
Select a Topic:
Account Information
Our routing (MICR) number is 253278401.
To locate your account number in Online or Mobile Banking99All of our Digital Banking products require an Online Banking login, and in some cases, enrollment into Bill Pay. Terms and conditions are available through Online Banking and must be agreed to before use. Mobile Banking products also require a data plan with a wireless provider. South Carolina Federal Credit Union provides Mobile Banking as a free service. Consult your provider for any fees associated with your mobile web service, such as message and data rates., select an account, click "details," then choose "Show Full Account Number."
- If you have checks for your account, your account number is the second string of characters printed on the bottom of your checks:
- You can also view your account number on your membership card that you received when you opened your account.
Name change requests can be submitted online by completing the Name Change request Form. This is for an account owner's name change on existing accounts. This cannot be used for a minor's name change or business accounts.
- Mortgage (1098): You can find this form inside Online Banking6All of our Digital Banking products require an Online Banking login, and in some cases, enrollment into Bill Pay. Terms and conditions are available through Online Banking and must be agreed to before use. Mobile Banking products also require a data plan with a wireless provider. South Carolina Federal Credit Union provides Mobile Banking as a free service. Consult your provider for any fees associated with your mobile web service, such as message and data rates.. Select the Mortgage account, then "Documents," and "Statements," and choose the form you need from the list of options.
- Investment Solutions: If you work with an Investment Solutions Advisor, you can find your tax form in your online account.
- Savings dividends (1099 INT): You can find this inside Online Banking. From the Accounts menu, select "Statements," then "View Notice/Tax Forms" to find your tax document.
- If you are enrolled in e-statements, it will not be mailed to you.
- You will only be issued this form if you received dividends over $10.
- 1099R, 1099Q, and 5498 statements are mailed to members.
Online Banking Video Library
Learn about our Mobile app, Online Banking5All of our Digital Banking products require an Online Banking login, and in some cases, enrollment into Bill Pay. Terms and conditions are available through Online Banking and must be agreed to before use. Mobile Banking products also require a data plan with a wireless provider. South Carolina Federal Credit Union provides Mobile Banking as a free service. Consult your provider for any fees associated with your mobile web service, such as message and data rates., and more.
Order Checks
When you run low on checks, follow this simple online process to order a new batch.
Financial Assistance
If you are experiencing financial difficulties or worrying about your situation, please reach out to us.
Financial Terms Explained
Understanding the language behind financial transactions and daily money management puts you in control.